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Disgrifiad o’r Prosiect: I ddarparu gwasanaeth gwaith wedi’i gefnogi sy’n cynnig profiadau dylunio graffeg ac sy’n seiliedig ar brint i bobl yn Sir y Fflint sydd yn byw â diagnosis iechyd meddwl. Fe fydd y gwasanaeth yn darparu cyfleoedd wedi’u personoleiddio i gael profiad mewn gweithle go iawn, magu hyder ac annibyniaeth, a gwneud cynnydd tuag at addysg bellach, cymwysterau, llwybrau galwedigaethol, neu gyflogaeth â thâl. Fe hoffai’r Cyngor wahodd Darparwyr sydd â phrofiad o ddarparu gwasanaethau cefnogi o safon i drafod y gwasanaeth ymhellach. Fe fydd partneriaid ar gyfer y contract yma’n dangos gweledigaeth glir ar gyfer y gwasanaethau, gyda ffocws ar ganlyniadau unigol gan ddefnyddio cynlluniau sy’n canolbwyntio ar yr unigolyn a modelau dilyniant. Bydd partneriaid yn rhannu’r weledigaeth o gynnal gwerthoedd gofal cymdeithasol, cynyddu integreiddio a rhyngweithio rhwng gwasanaethau a chymunedau lleol drwy ddefnyddio partneriaethau masnachol, ymrwymiadau cymdeithasol a chytundebau gwirfoddol. Mae hwn yn gyfle cyffrous i ddarparwr sydd ag arbenigedd a llwyddiant blaenorol mewn darparu gwasanaethau tebyg, i gymryd perchnogaeth a thrawsnewid gwasanaeth gwerthfawr ac sydd wedi’i hen sefydlu, gyda staff medrus a phrofiadol. Bydd disgwyl i’r darparwr a gomisiynir barhau i ddarparu cymorth a datblygiad o ansawdd uchel i bobl, gan gynnig gwerth am arian a chyflawni canlyniadau i ddiwallu anghenion y boblogaeth leol. Bydd angen i’r darparwr ddarparu cydbwysedd o gynnig cyfleoedd gwaith go iawn a chefnogi pobl sydd â phroblemau Iechyd Meddwl. Mae’r gwasanaeth yn darparu gweithgareddau ystyrlon i bobl sydd ag anghenion cymorth cymhleth, gyda chyfleoedd i bobl gael gafael ar hyfforddiant a datblygu, i adeiladu sgiliau cymdeithasol a galwedigaethol. Mae’n rhaid i’r Awdurdod weithio yn unol ag egwyddorion Deddf Gwasanaethau Cymdeithasol a Llesiant (Cymru) i hyrwyddo enghreifftiau cymdeithasol o ofal a chefnogaeth sy’n seiliedig ar werthoedd a bydd disgwyl i’r gwasanaeth barhau i weithredu fel menter gymdeithasol. Mae hyn yn cynnwys creu cyfleoedd ar gyfer cyflogaeth â thâl i bobl sy’n defnyddio’r gwasanaeth, cefnogi unigolion i ddatblygu eu potensial, a hyrwyddo annibyniaeth, dewis a rheolaeth. Project Description: To deliver a supported work service that offers meaningful graphic design and print-based experiences for people in Flintshire living with a mental health diagnosis. The service will provide personalised opportunities to gain real-world workplace experience, build confidence and independence, and progress towards further education, qualifications, vocational pathways, or paid employment. The Council would like to invite Providers with experience of delivery in quality support services to further discuss the service. Partners for this contract will demonstrate a clear vision for the services, with a focus on individual outcomes using person centred plans and progression models. Partners would share the vision to maintain social care values, increase integration and interaction between services and local communities by utilising commercial partnerships, social commitments and volunteer participatory agreements. This is an exciting opportunity for a provider with expertise and a proven track record in providing similar services, to take ownership and transform a well-established and valued service, with skilled and experienced staff. The commissioned provider will continue to deliver high quality support and development for people, offering value for money and delivering outcomes to meet the needs of the local population. The provider would need to provide a balance of offering real work opportunities and supporting people with Mental Health problems. The service provides meaningful activities for people with complex support needs, with opportunities for people to access training and development, to build social and vocational skills. The authority must work in line with the principles of the Social Services and Well-being (Wales) Act to promote social value- based models of care and support and would expect the service to continue operating as a social enterprise. This includes creating opportunities for paid employment for people who use the service, supporting individuals to develop their potential, and promoting independence, choice and control.
£1
Contract value
Gwasanaeth Therapiwtig Teuluoedd yn Gyntaf, Disgrifiad o’r Contract Gweithio’n uniongyrchol â phlant 7-18 oed (neu 25 gyda diagnosis o anabledd) a’u teuluoedd i nodi heriau a chynnig cefnogaeth therapiwtig i fynd i’r afael â’u hanghenion, yn ogystal â chefnogi gwasanaethau eraill i weithredu rhaglenni rhieni ar sail tystiolaeth. Darparu Therapi i Deuluoedd; ymyriadau therapiwtig un i un i blant a phobl ifanc 7–18 oed (neu hyd at 25 oed pan fo’r person ifanc wedi cael diagnosis o anabledd). Cefnogaeth Therapiwtig: Darparu cefnogaeth therapiwtig i blant a phobl ifanc, gan gynnwys rhai sy’n dangos neu’n mynegi ymddygiad rhywioledig amhriodol, lle mae lefel yr angen yn dal i fod o fewn trothwyau ymyrraeth gynnar ac nad yw’n dyblygu gwasanaethau niwed rhywiol statudol neu arbenigol. Cefnogaeth Therapiwtig i Oedolion: Lle bo’n briodol, gellir cynnig cefnogaeth therapiwtig i rieni neu ofalwyr pan fo eu profiadau yn effeithio ar eu gallu i fod yn rhieni effeithiol. Mae’n rhaid i’r gefnogaeth hon fod â chyfyngiad amser a bod â chyswllt clir â gwella canlyniadau i blant a phobl ifanc, yn hytrach na darparu therapi penagored i oedolion. Families First Therapeutic Service Contract Description Working directly with children aged 7-18 (or 25 with a diagnosed disability) and their families to identify challenges and offer therapeutic support to address their needs, in addition to supporting other services in implementing evidence-based parent programmes. Providing Family Therapy; one-to-one therapeutic interventions for children and young people aged 7–18 years (or up to 25 years where the young person has a diagnosed disability). Therapeutic Support: Pproviding therapeutic support to children and young people, including those who are demonstrating or expressing inappropriate sexualised behaviours where the level of need remains within early intervention thresholds and does not duplicate statutory or specialist sexual harm services. Adult Therapeutic Support: Where appropriate, therapeutic support may be offered to parents or carers where their past experiences are impacting on their capacity to parent effectively. This support must remain time limited and clearly linked to improving outcomes for children and young people, rather than providing open ended adult therapy
£562,500
Contract value
Provision of Lone Working Devices / Personal Safety Devices and Associated Software and Services for Flintshire County Council (The Authority) The Authority are looking to procure a solution to assist in ensuring the personal safety of employees whilst fulfilling their daily activities which carry different risk levels. The solution must be capable of providing real time information of the lone worker activities. All relevant documentation relating to this project can be found here: https://supplierlive.proactisp2p.com/Account/Login Suppliers should note that there was a Speculative Notice published to the market on 21st November 2023 prior to the Procurement Act, details of the notice is attached to the project in Proactis.
£1
Contract value
Flintshire County Council is looking to engage with the market for a bilingual (Welsh and English)* Contact Centre solution to the improve customer experience when contacting the Council, increase agent productivity, reduce operational costs, and enable smarter decision-making through enhanced data and insights. The Council’s corporate Contact Centre is under increasing pressure due to rising customer demand, higher service expectations, seasonal peaks, recruitment and retention and the need to manage multiple communication channels, including voice, email, video and administrative processing. To improve service quality, resilience, and workflow efficiency, the Council is exploring how technology, particularly the introduction of Artificial Intelligence can support and transform Contact Centre operations. Whilst the Council is initially focusing on modernising its corporate Contact Centre, which receives the highest level of demand (e.g. circa 182,000 calls annually), the same technology is also used across other Council services. As such, the Council is seeking to work with a supplier that can demonstrate flexibility in its licensing options, recognising that different services may have varying business needs and requirements. The Council has a contract with a third-party supplier until 31 March 2027. The intention is to upgrade the existing technology and underlying infrastructure to support this transformation. In doing so, the Council is keen to explore and consider both on-premise and hosted telephony solutions, while maximising its existing investment in Microsoft technologies. *Note - the Council is required to comply with the Welsh Language Standards and is therefore seeking a solution that will support it in meeting the requirements of those Standards. As a result, the Council wishes to engage with suppliers who have solutions readily available to deliver services equally in both Welsh and English.
£1
Contract value