UK Public Sector Contracts & Tenders

FSCS would like to procure a Service Provider capable of providing claims handling services to ensure that FSCS has sufficient competent resource to fulfil its statutory obligations. The scope of the services are: * Deposit Claims Processing * Advice Claims Processing * Overflow Customer Contact *Support Services

FSCS would like to procure a Service Provider capable of providing claims handling services to ensure that FSCS has sufficient competent resource to fulfil its statutory obligations. The scope of the services are: * Deposit Claims Processing * Advice Claims Processing * Overflow Customer Contact *Support Services

FSCS would like to procure a Service Provider capable of providing claims handling services to ensure that FSCS has sufficient competent resource to fulfil its statutory obligations. The scope of the services are: * Deposit Claims Processing * Advice Claims Processing * Overflow Customer Contact *Support Services

FSCS would like to create a new work area that will include fifteen new desks located close to local populated work areas on the weekend of the 16th and 17th March 2024. FSCS require a highly versatile acoustic wall system designed to not only absorb sound & quieten the workspace, but also to act as a partition to separate working environments. The work will delivered at FSCS London Office at 10th Floor Beaufort House, 15 St Botolph Street, London EC3A 7QU. The highly versatile acoustic wall/screen system will help reduce sound travel will be a new feature to the FSCS floor plate. The ITT has been created as such to seek a Service Provider that specialises in providing and installing high quality, versatile acoustic wall systems. The proposed product must be available in many different fabrics & colours and can be built-up from a small piece to a large acoustic wall held together by steel poles that run through the centre of 'bricks' that create an acoustic wall. •Product requirements - can be 1.8 or 2 meters high •Flexible & modular •Class A sound absorbent •Absorbs & blocks sound, speech reverb & visual privacy •2D/3D blocks •No disruption to airflow & mechanical/electrical works •Available in 30 different colours from Camira Blazer Lite fabric range •3 different lengths available; 300mm, 600mm & 1200mm •2 different heights available; 200mm & 400mm •90 degree bricks to form L shapes •Easy to reconfigure Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

FSCS current meeting room facilities consist of twelve enclosed meeting rooms that vary in size, small medium and large. To allow the business to have greater flexibility in relation to private meetings, private space for projects that involve long term meeting room bookings, training, and events FSCS plan to increase meeting room facilities from twelve to sixteen. The existing SCV room that accommodates four people is no longer suitable for Data Team requirements as their headcount and work demands have increased over the past twelve months. The new requirement is to increase the capacity of the existing SCV room to accommodate six people with the flexibility to accommodate eight people in the future. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

FSCS seeks to procure the services of a Public Relations, Public Affairs and Stakeholder Relation Agency to provide public relations, social media, public affairs and stakeholder management support. The successful supplier will deliver a fully integrated comprehensive communications strategy and programme to build and maintain the reputation of FSCS among its audience including; •providing strategic advice and support on development of consumer themes, plans and tactics, on corporate issues and in relation to stakeholder engagement. •provide strategic advice, support and delivery on Public Relations, Public Affairs and stakeholder activities The Contract will be for an initial 3 years with the option to extend on 2 occasions for periods of up to 12 months on each occasion (maximum length of contract to be 5 years)

FSCS seeks to procure the services of a Public Relations, Public Affairs and Stakeholder Relation Agency to provide public relations, social media, public affairs and stakeholder management support. The supplier will deliver a fully integrated comprehensive communications strategy and programme to build and maintain the reputation of FSCS among its audience including; •providing strategic advice and support on development of consumer themes, plans and tactics, on corporate issues and in relation to stakeholder engagement. •provide strategic advice, support and delivery on Public Relations, Public Affairs and stakeholder activities The Contract will be for an initial 3 years with the option to extend on 2 occasions for periods of up to 12 months on each occasion (maximum length of contract to be 5 years) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

FSCS seeks to procure the services of a Public Relations, Public Affairs and Stakeholder Relation Agency to provide public relations, social media, public affairs and stakeholder management support. The successful supplier will deliver a fully integrated comprehensive communications strategy and programme to build and maintain the reputation of FSCS among its audience including; •providing strategic advice and support on development of consumer themes, plans and tactics, on corporate issues and in relation to stakeholder engagement. •provide strategic advice, support and delivery on Public Relations, Public Affairs and stakeholder activities The Contract will be for an initial 3 years with the option to extend on 2 occasions for periods of up to 12 months on each occasion (maximum length of contract to be 5 years)

Text to be corrected in the original notice: Place of text to be modified: II.1.1)Title Instead of: FSCS467 Supply of Temporary and Permanent Services - Prior Information Notice Read: FSCS467 Supply of Temporary and Permanent Personnel Services - Prior Information Notice Place of text to be modified: II.1.4 Instead of: FSCS are planning a pre-market engagement event w/c 07th September ahead of issuing the contract notice within a few weeks soon after Read: FSCS are planning a pre-market engagement event w/c 07th October ahead of issuing the contract notice within a few weeks soon after Other additional information: Please note the correct date for the pre-market engagement event is w/c 07th October. Further information is available in the original Find a Tender Notice 2024/S 000-030698. FSCS is planning to go to market to procure two master vendor arrangements - one responsible for our Claims Handler roles (both permanent and contractors) and one which would be responsible for the recruitment of all other vacancies (permanent and contractors). FSCS are open to procuring one master vendor who can fully meet the requirements of all vacancies at FSCS, across the broad range of skillsets required and at all levels and pay grades. FSCS already has a specialist recruitment framework for executive and non-executive roles. The new master vendor framework will be in addition to this arrangement and will therefore not include executive and non-executive roles. The services will include supporting a FSCS's People Team to attract, recruit and retain candidates with the right blend of skills, qualifications, experience, knowledge, and attitude into the right roles and in the right place to deliver on the Scheme's strategy. The services must include the smooth transition from our existing master vendor arrangement. It is proposed that procurement documents will be published beginning of November 2024, with a new contract commencement date from July 2025. FSCS are planning a pre-market engagement event w/c 07th September ahead of issuing the contract notice within a few weeks soon after. If you would be interested in attending, please e-mail Jean.Mutudza@fscs.org.uk. During this event we hope to share with the market our current thinking for the new contract in terms of a new, fit for purpose recruitment model for the future. We will cover the scope of services and provide historical context and drivers for the new model. It is an opportunity for the market to challenge FSCS's thinking and for FSCS to gather invaluable insights to shape the final tender documentation. The event will include a Question and Answer section, however attendees can also respond to questions via the portal after the event. The deadline for suppliers who may want to respond to questions posed by FSCS during the event via the portal will be 14th October 2024 @ 12pm. FSCS will share summary outputs of the event with prospective tenderers when the formal procurement documents are publis

FSCS is planning to go to market to procure two master vendor arrangements - one responsible for our Claims Handler roles (both permanent and contractors) and one which would be responsible for the recruitment of all other vacancies (permanent and contractors). FSCS are open to procuring one master vendor who can fully meet the requirements of all vacancies at FSCS, across the broad range of skillsets required and at all levels and pay grades. FSCS already has a specialist recruitment framework for executive and non-executive roles. The new master vendor framework will be in addition to this arrangement and will therefore not include executive and non-executive roles. The services will include supporting a FSCS's People Team to attract, recruit and retain candidates with the right blend of skills, qualifications, experience, knowledge, and attitude into the right roles and in the right place to deliver on the Scheme's strategy. The services must include the smooth transition from our existing master vendor arrangement. It is proposed that procurement documents will be published beginning of November 2024, with a new contract commencement date from July 2025. FSCS are planning a pre-market engagement event w/c 07th September ahead of issuing the contract notice within a few weeks soon after. If you would be interested in attending, please e-mail Jean.Mutudza@fscs.org.uk. During this event we hope to share with the market our current thinking for the new contract in terms of a new, fit for purpose recruitment model for the future. We will cover the scope of services and provide historical context and drivers for the new model. It is an opportunity for the market to challenge FSCS's thinking and for FSCS to gather invaluable insights to shape the final tender documentation. The event will include a Question and Answer section, however attendees can also respond to questions via the portal after the event. The deadline for suppliers who may want to respond to questions posed by FSCS during the event via the portal will be 14th October 2024 @ 12pm. FSCS will share summary outputs of the event with prospective tenderers when the formal procurement documents are published.

Provision of support, maintenance and consultancy services for the following FSCS Finance applications: i.Support and maintenance for FSCS’ Azure cloud instances of SunSystems, iPOS and associated applications based on current service model ii.SunSystems and iPOS system upgrades to include any associated training where appropriate.

Provision of support, maintenance and consultancy services for the following FSCS Finance applications: i.Support and maintenance for FSCS' Azure cloud instances of SunSystems, iPOS and associated applications based on current service model ii.SunSystems and iPOS system upgrades to include any associated training where appropriate.

In September 2024, FSCS published a Prior Information Notice in relation to procurement of master vendor contracts under two Lots, (i) Claims handler and (ii) Non-claims handler. The two Lots covering both permanent and contractor roles across the Scheme. Following a Supplier Briefing event, FSCS decided to procure all its requirements for temporary and permanent personnel under a single Master Vendor contract. FSCS already has a specialist recruitment framework for executive and non-executive roles. The new master vendor contract will be in addition to this arrangement and will therefore not include executive and non-executive roles. The services will include supporting a FSCS’s People Team to attract, recruit and retain candidates with the right blend of skills, qualifications, experience, knowledge, and attitude into the right roles and in the right place to deliver on the Scheme’s strategy. The services must include the smooth transition from our existing master vendor arrangement.

In September 2024, FSCS published a Prior Information Notice in relation to procurement of master vendor contracts under two Lots, (i) Claims handler and (ii) Non-claims handler. The two Lots covering both permanent and contractor roles across the Scheme. Following a Supplier Briefing event, FSCS decided to procure all its requirements for temporary and permanent personnel under a single Master Vendor contract. FSCS already has a specialist recruitment framework for executive and non-executive roles. The new master vendor contract will be in addition to this arrangement and will therefore not include executive and non-executive roles. The services will include supporting a FSCS's People Team to attract, recruit and retain candidates with the right blend of skills, qualifications, experience, knowledge, and attitude into the right roles and in the right place to deliver on the Scheme's strategy. The services must include the smooth transition from our existing master vendor arrangement.

Provision of salary benchmarking services on an ongoing basis with an initial one-off consultancy project to review FSCS's current approach and propose how the service can continue to support the ongoing evolution and health of the organisation going forward. The outcomes sought are: •Recommendations on the ‘health’ of the organisation and the roles within it; •a fair and transparent job framework which meets the requirements of the organisation; •a Pay Progression Model; •salary benchmarks for all roles against the appropriate markets; •a Remuneration Policy and processes that underpins and aligns with the organisation’s aims and, objectives; •access to robust, quality salary and benefits market benchmarks; •access to guidance and advice on all matters relating to job evaluation, salary, and benefits; •reduced risk of people leaving because of pay and benefits.

Provision of salary benchmarking services on an ongoing basis with an initial one-off consultancy project to review FSCS's current approach and propose how the service can continue to support the ongoing evolution and health of the organisation going forward. The outcomes sought are: •Recommendations on the 'health' of the organisation and the roles within it; •a fair and transparent job framework which meets the requirements of the organisation; •a Pay Progression Model; •salary benchmarks for all roles against the appropriate markets; •a Remuneration Policy and processes that underpins and aligns with the organisation's aims and, objectives; •access to robust, quality salary and benefits market benchmarks; •access to guidance and advice on all matters relating to job evaluation, salary, and benefits; •reduced risk of people leaving because of pay and benefits.

Text to be corrected in the original notice: Place of text to be modified: Estimated Value Instead of: Estimated Value excluding VAT 480,000 Read: Estimated Value excluding VAT 240,000 Other additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Provision of salary benchmarking services on an ongoing basis with an initial one-off consultancy project to review FSCS's current approach and propose how the service can continue to support the ongoing evolution and health of the organisation going forward. The outcomes sought are: •Recommendations on the 'health' of the organisation and the roles within it; •a fair and transparent job framework which meets the requirements of the organisation; •a Pay Progression Model; •salary benchmarks for all roles against the appropriate markets; •a Remuneration Policy and processes that underpins and aligns with the organisation's aims and, objectives; •access to robust, quality salary and benefits market benchmarks; •access to guidance and advice on all matters relating to job evaluation, salary, and benefits; •reduced risk of people leaving because of pay and benefits.

This procurement is to appoint service contracts to a Primary and a Secondary Cheque Providers to assure continuity of pay-out timeliness and capacities.

FSCS is seeking to appoint two single Service Providers for the provision of Cheque Printing and Pay-out services. FSCS would seek to appoint a preferred/primary service provider (winning bid) and a secondary Service Provider (second placed bid ranked based on outcome of tender evaluation). The Secondary Provider would be able to provide services in the event any of the following circumstances apply: (i) Preferred Service Provider does not have enough capacity to execute a Payment Services Order to meet FSCS statutory timescales (ii) in the event of a major default(s) where FSCS at its discretion opts to use both suppliers in order to increase its chances of meeting statutory timelines.