This is a direct call off from the NHS SBS/19/AB/WAB/9411 Digital Workplace Solutions framework. Services will support network architecture development for a fixed period.
This relates to service provision for management and monitoring of social media platforms across English Heritage and is called off the G-Cloud 13 Framework Agreement (RM1557.13) following evaluation and assessment of services available.
English Heritage is a membership organisation with over 1 million Members. 30% of which are family Members. To encourage repeat visits of our family Members we produce pop badge collectables for children to collect every time they visit. They are sent their first badge in their welcome pack when they join and can collect a lanyard on their first visit to start collecting them on. We produce a core range of 9 designs based on historical time periods of which we replenish yearly. Then we produce adhoc limited edition designs based on topical events.
We are now looking for a service provider to support print production and delivery of the badges for use over the coming year.
English Heritage - Pendennis Castle and Down House Audience Research
The English Heritage Interpretation Team aims to improve the visitor experience by enhancing how we bring to life the stories of our places to our diverse range of visitors. These projects can be anything from a panel scheme at a free site, to a new museum and whole site interpretation scheme, with a number of new interpretation projects taking place across our sites each year.
This research would cover two sites: Pendennis Castle in Cornwall and Down House in Kent. Both are due for an upgrade to their existing interpretation schemes and would benefit from a deeper understanding of audience needs and wants in relation to each site; however, the focus differs between sites.
Applications to be submitted by email to the contact listed by 5pm on 5 February 2024.
This is a salary sacrifice scheme (optional employee benefit) to provide EV and hybrid vehicles. This is a call off from RM6268 following a further competition and a contract will be awarded for 3 years with provision to extend by a further year.
English Heritage - Creative Programming Evaluation Research
English Heritage's Creative Programme is a rolling programme aiming to produce outstanding artistic commissions, interventions and projects that draw inspiration from the iconic sites and collections English Heritage looks after and that imaginatively engage with England's histories. The programme works with contemporary artists and creative practitioners in media including visual art, music, theatre, literature and dance to bring England's stories to life whilst retaining historical authenticity. The Creative Programme includes commissioning, installations, interventions, residencies, partnership projects and exhibitions, and it typically comprises 3-4 projects annually.
Each year English Heritage (EH) undertakes a number of new creative programming projects at a range of sites. These projects can be anything from a small exhibition of new work by an artist to a large-scale commission in the landscape, with investment in this year's projects ranging from £5,000 to £75,000 per project. Many projects are in visual arts, but the Creative Programme also includes poetry, performance, music and other art forms.
Historically we have evaluated Creative Programming on a project-by-project basis, developing bespoke evaluations for each site. As the programme grows, we are looking to develop an evaluation approach or toolkit which can be applied across the full spectrum of Creative Programming projects and can be used for years to come.
This research will therefore aim to develop a robust evaluation approach or toolkit which can be used to evaluate projects on every scale against their intended outcomes and organisational KPIs.
English Heritage - Stonehenge Master Plan research
A qualitative research project to inform the development of our interpretation and creative programming at Stonehenge. The research will focus on understanding the potential role for interpretation and creative programming amongst audiences who are currently under represented at Stonehenge. The agency needs significant experience in designing and conducting qualitative research, and in working with heritage and cultural organisations.
English Heritage (EH) are moving from legacy analogue BT telecommunications services to a fully digital MS Teams VoIP service before the BT analogue service termination at the end of March 2025. This service will support a wider roll out - across over 100 named sites and has been a further competition via the RM6116 framework - Lot 4b - Digital Communication Services.
This encompasses professional services to facilitate migration of existing MPLS circuits to DIA circuits for both pilot sites and a wider roll out. The initial piece of work is valued at £6440 - and will likely reach a maximum of £60k once all sites are completed.
The project requires a review of the education visit market and current trends, and competitor education offers to help inform the development of the English Heritage education strategy and proposition.
The role of this research is to evaluate the 2024 Interpretation projects according to the framework developed in 2023. This will include a review of the framework to implement 'lessons learned' from last year's pilot and identify any refinements needed to cater for this year's projects.
The projects for inclusion in the research are:
• Belsay Hall, Castle and Gardens: New site-wide interpretation as part of the Belsay Awakes project
• Dover Castle: The Dover Castle: Under Siege project.
• Grimes Graves - Prehistoric Flint Mine: The Grimes Graves Project
• Chesters Roman Fort and Museum - Hadrian's Wall: Bridget Atkinson's Shell Collection
More information about each project is provided in the appendix, and full briefings on all projects will be given to the successful agency on appointment. Ideally these will be accompanied by site tours.
2. RESEARCH OBJECTIVES
The overarching objectives of this research are:
• Part 1 (10-20%): A review and refining of last year's evaluation approach, to be carried out with English Heritage's Interpretation and Insight teams and covering 'lessons learned' and questions arising from last year's research.
• Part 2: (80%-90%): Evaluation of the 2024 projects using the Interpretation Evaluation framework. This will need to include both evaluations of the individual projects and an overall 'national' report to feed into KPI reporting.
Applications to be submitted by email to megan.ibbotson@english-heritage.org.uk