UK Public Sector Contracts & Tenders

Community Crisis Cafés

External Audit

CNWL, CLCH & WL were seeking the implementation of a unified, scalable, cloud-based data platform that would modernise their respective data infrastructures and processes. Following on from a further competition process that was exercised on the NHS SBS IT Solutions 2 Framework (SBS/19/AB/WAB/9411), the authorities have decided to award the contract to Softcat Plc.

Supply of Interpretation and Translation services.

The provider will provide access to digital triage, telephone or face to face assessment and face to face support services for employees.

This is a Contract Award Notice (Communication of the decision), as required by The Provider Selection Regime 2023 guidance for calling off a contract from a framework agreement, with competition.<br/>Using the SBS Framework Mental Health, Learning Disability and Autism (Provider Selection Regime), a Mini-Competitive Process has been followed, for the Provision of Children & Young People Autism Spectrum Disorder Assessments - Waiting List Backlog Clearance for Central & North West London NHS Trust, Diggory Division in Milton Keynes. And, Children & Young People Autism Spectrum Disorder Assessments & Attention Deficit Hyperactivity Disorder Assessments - Waiting List Backlog Clearance for Central & North West London NHS Trust, Goodall Division in NW London.

To deliver an online solution for face to face therapies to help reduce the waiting lists to access Mental Health Support across the North West London area.

Central North West London NHS Foundation Trust (CNWL) and West London NHS Trust (WLT) have completed a competitive process to identify an organisation who can co-produce six/eight community crisis alternative services, with our Experts by Experience (EBE) advisors, service users and carers, to be based in geographical locations across NW London boroughs. The service will be a non-clinical service which will offer an open access safe space and calm environment for people who are experiencing mental health distress, in crisis, or need mental health advice. Without requiring an appointment, the provision will offer drop-in support, a warm drink, a listening ear, practical assistance, and the ability to refer or direct individuals to additional services if needed. The services will provide immediate practical support to reduce mental health distress and guide those with complex or urgent needs to the appropriate urgent care services. They help individuals manage their distress, develop healthy coping strategies, and ultimately aim to instil hope, self-worth, and purpose. CNWL & WLT are committed to achieving the right balance of preventative community provision, access to home treatment in the community and inpatient care and the increase in the demand for inpatient beds means that a revised approach to the provision of services is required. Sufficient community and crisis care options are required to support patients in crisis and prevent reoccurrence, and this crisis provision is a key initiative to support this endeavour. A core outcome for North West London is ‘to reduce A&E attendances’ with particular attention to High Intensity Users. It is vitally important that this service meets the needs of patients that frequently attend emergency settings if their needs could be met in a nonmedical environment. The provider will be expected to work with Liaison psychiatry teams and SPA’s to ensure access and outreach to particular service users is in place. The services will form part of the CNWL & WLT mental health pathway alongside statutory services to bolster mental health support to CNWL service users (16+) and WLT service users 18+. This service will be available to people from North West London and consideration needs to be given to maximising access through careful location of 6/8 sites, with respect to population hubs, transport networks and areas of high need and maximising access for the population of the 8 Boroughs: • Ealing • Hounslow • Hammersmith & Fulham • Brent, • Harrow, • Hillingdon • Kensington & Chelsea and Westminster This procurement was divided into lots. Lot 1 – Central & North West London Foundation Trust boroughs (Brent, Harrow, Hillingdon, Kensington & Chelsea, Westminster). Lot 2 - West London Trust boroughs (Ealing, Hammersmith & Fulham, Hounslow). The contract will be for 3 years with the option to extend for a further 2 x 1 years. The start date of the contract will be 01 April 2026.

This is a Communication of the decision notice, as required by The Provider Selection Regime 2023 guidance for calling off a contract from a framework agreement, with competition. <br/>Using the SBS Framework Mental Health, Learning Disability and Autism (Provider Selection Regime) , a Mini-Competitive Process has been followed, for the Provision of Children & Young People Autism Spectrum Disorder Assessments - Waiting List Backlog Clearance for Central & North West London NHS Trust, Diggory Division in Milton Keynes. And, Children & Young People Autism Spectrum Disorder Assessments & Attention Deficit Hyperactivity Disorder Assessments - Waiting List Backlog Clearance for Central & North West London NHS Trust, Goodhall Division in NW London.

CNWL, CLCH & WL were seeking the implementation of a unified, scalable, cloud-based data platform that would modernise their respective data infrastructures and processes.<br/><br/>Following on from a further competition process that was exercised on the NHS SBS IT Solutions 2 Framework (SBS/19/AB/WAB/9411), the authorities have decided to award the contract to Softcat Plc.

CNWL is looking to commission 35 low to medium supported living beds to serve the boroughs of Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster. The service should also include enough staffing to enable 24hr staffing coverage in each property, as well as provision of ‘enhanced’ mental health & care co-ordination support to patients across these 35 beds meeting all requirements laid out below<br/><br/>The aim of this provision is to:<br/>- Support early discharge of patients from acute MH wards safely into the community, supporting a reduction in length of stay & releasing capacity<br/>- Support early discharge of CNWL service users in out of area beds, including, where necessary, co-ordinating service user repatriations<br/>- Provide recovery-focused environments that support service users to build independence, engage with activities of daily living and remain complaint with treatment<br/>- Provide social care support, particularly in relation to benefits and housing process<br/>- Refer/signpost patients to activities within the local community that will support recovery<br/>- Provide support to service users with discharge goals and ensure timely discharge is being facilitated from the step down project so it can continue to support flow<br/>- Work jointly with CNWL Teams and other relevant organisations to support referrals, patient care and discharge planning, and participate in/lead MDT Professionals meetings.

Paediatric Orthotic Products and Services

To provide Adult ADHD Assessment and Treatment services to patients across North West<br/>London to those patients on the waiting list

The continuation of services to provide ECG reports for patients in the community with a severe mental illness from the existing provider.

Range of mental health assessments and treatments. They aim to improve outcomes for young people, seven to 25, with mental health and neurodevelopmental conditions and support the NHS to deliver on its Long-Term Plan objectives. The supplier's specialist digital multidisciplinary team collaborates with local services to increase capacity, reduce waiting times and improve quality.

Community Crisis Cafés

Bespoke High Intensity User service across the four North West London Boroughs, including Brent, Harrow, Kensington & Chelsea and Westminster, to support this cohort of individuals. The Trust would like to develop a different, non-clinical approach to address some of the underlying social needs that are not being met by the existing system.