UK Public Sector Contracts & Tenders

Connect Housing is interested in speaking to repairs and maintenance contractors with relevant capacity and experience, which might be interested in providing an out-of-hours responsive repairs service to its properties across West Yorkshire. The service requirement is for all emergency repairs, not-including gas heating breakdowns, only. In the last 12 months, approximately 550 such repairs have been carried out by the current service provider. Full details of the time, location, trade and other patterns of demand can be provided to interested parties. The requirement is to respond to emergency repair requests, with attendance within a target time of 2 hours, to make safe and carry out urgent works. Referrals are made by a third-party call handling provider. There will be no guarantee of follow-on works or other services. At this stage we envisage a maximum contract term of 2 years in the first instance, commencing 1 April 2026. The service requirement is between 5pm and 9am Monday to Friday, and all day at weekends and bank holidays, with cover also on ad hoc additional days by arrangement

Connect Housing are looking to appoint one or more providers to deliver their Insurance and related services for Property, legal liability and other general (non-life) insurable risks. The programme will require Insurance and related services for risks that may include but not be limited to: property damage and business interruption, employers, public, products and property owners liability, business combined/office, money, all risks, computer, contract works, group personal accident and employment practices liability. This list is to be decided at the sole discretion of Connect Housing. Suppliers will be required to have the financial ability to deliver the programme, including Insurers with a minimum rating of ‘BBB’ from standard and poor, 'B++' from AM Best, or an equivalent rating by an independent and reputable credit rating agency and approved by the bidder’s market security committee. In the case of any rating less than A-, the contracting authority will evaluate and accept the nominated insurer(s) at its sole discretion, subject to disclosure and acceptance prior to the ITT bid deadline of the bidder’s market security committee’s latest report, including written recommendation from the bidder’s market security committee. Suppliers will be assessed but not limited to the following high level criterion: - The ability to provide the Contracting Authority with a choice of suitable insurers and/or suitable cover options - A skilled and competent service team, being Client Relationship Management, Insurance Claims management, Insurance Broking / underwriting and insurable risk managers - The delivery of quality service to the Contracting Authority and our clients, including that provided to us by any third-party contractor employed by you or by the Insurer(s) you propose