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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Pipeline / planning |
| Buyer: | North Ayrshire Council |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Planned |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 9 May 2024 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-045868 |
| Notice Reference: | 014878-2024 |
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Customer Relationship Management (CRM) system used to record and manage workflow of all customer enquiries received via telephone, face to face and online and is required to be able to fully integrate with other systems including NEC Revenues, Benefits and Housing systems and the national My Account. The CRM system is a corporate system used across all Council Services located across North Ayrshire.
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