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| Source: | Find a Tender Service (FTS) |
| Buyer: | Aster Group Limited |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | £792,000 |
| Release Date: | 1 October 2024 |
| Application Deadline: |
| 31 October 2024 |
| Procurement ID (OCID): | ocds-h6vhtk-04a474 |
| Notice Reference: | 031298-2024 |
This is a requirement for the provision of an out of hours telephone service for Aster Group Ltd. The function of the Aster Contact Centre and service hubs is to handle customer information regarding property repairs and distribute the work to the appropriate in-house trade operative and/or external contractors, within working hours which is Monday - Friday 08:00 - 17:00. Therefore, outside these working hours, including bank holidays, technical downtime, team meetings and collaborative calls, customers wishing to contact Aster regarding emergencies will be routed to the out of hours provider.
Document pack· 1 file
Published contracts in the last 12 months
3
total contracts
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total value
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average contract size
Typical categories
Pipeline status
Not addedContract imported automatically · AI writes the response
Application Deadline
31 October 2024
Closed
Estimated Value
£792,000
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