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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Planning update |
| Buyer: | Government Commercial Agency |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Planned |
| Estimated Value (ex. VAT): | £500,000,000 |
The establishment of a framework for Managed Debt Collection Services using a Managed Service Provider (MSP). The MSP will manage a panel of FCA regulated Debt Collection Agencies (DCAs) who have specialist capabilities in debt management. The DCAs offer desk based collection services to arrange repayment of outstanding debts. The MSPs will use data to create debt recovery strategies and monitor performance. The MSP will work directly with debt customers and ensure debt is collected sustainably and fairly, including identification and ethical treatment of vulnerable consumers. Envisaged scope of services: Managed Service: The Supplier will provide comprehensive management of all debt collection activities via their own operations and/or via DCA subcontractors. Optional Services: The Supplier may be required to offer access to additional services, including but not limited to: Enforcement and Litigation Auctioneer Services Digital Self-Service Portals The confirmed scope of this framework will be determined as a result of the market and customer engagement.
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Estimated Value
£500,000,000
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Book a free consultation →| Estimated Value (inc. VAT): | £600,000,000 |
| Release Date: | 20 May 2026 |
| Application Deadline: | — |
| Contract Start Date: | 30 March 2027 (Estimated) |
| Contract End Date: | 30 March 2030 (Estimated) |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-h6vhtk-059404 |
| Notice Reference: | 046001-2026 |
All 12 notices for this procurement, oldest first.
Managed Collections Services
Managed Collection Service
Managed Collection Services
Managed Debt Collections Services
Managed Debt Collections Services
Managed Debt Collection Services
Managed Debt Collection Services
Managed Debt Collection Services
Managed Debt Collection Services
Managed Debt Collection Services
Managed Collection Service
Managed Debt Collection Services
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