Youth Justice Worker Level 4 Qualification

Description

The Youth Custody Service (YCS) would like to procure a Level 4 qualification for YCS staff. A virtual market engagement event was held in October 2025, however, further input from the market is required to prepare the tender for launch. The level 4 qualification is required to last no more than 12 months per cohort. Each cohort will require three face to face sessions in a location near each of the Young Offender Institutions (Wetherby, Werrington and Feltham). The qualification also requires high quality distance learning materials based on a distributed learning model (i.e. learning spread out and mixing multiple topics in shorter, spaced sessions), face-to-face learning sessions (three per learner, outside of the site), experienced tutors to support core skill improvement and a model of learning which is accessible to a diverse and geographically dispersed Youth Justice workforce. An estimated 500 learners will complete the course over a six year contract, however, unlike previous qualifications this course will be voluntary. The course will deliver a structured, skills and knowledge-based learning experience for YCS staff working directly with children and young people. The content must be rooted in trauma-informed principles and evidence-based approaches to mental health and recovery within secure environments: Trauma informed practice:   Best Practice: Core content should reflect best practice in supporting children who have experienced trauma and embed relational approaches to behaviour management and engagement.   A blended delivery model, combining remote learning (using digital platforms that YCS staff can access such as MS Teams) with face-to-face workshops, delivered across multiple geographical locations to suit operational need.   Access to a Skills Coach, with regular monthly support sessions (face-to-face and virtual).   Full delivery of the Learner Journey – from onboarding and initial assessment through to achievement and end point assessment and certification. Expected delivery to commence from November 2026.

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