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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | LONDON METROPOLITAN UNIVERSITY |
| Main Category: | Services |
| Procurement Method: | Award procedure without prior publication of a call for competition |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 26 January 2026 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-060e4b |
| Notice Reference: | 006565-2026 |
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Essentials 25 is a support package for the Microsoft Dynamics 365 Customer Relationship Management system. It provides 25 tickets a year allowing London Met to raise requests for help or requests for small changes to the CRM. This support is essential as London Met do not have the necessary expertise regarding the technical arrangements for the CRM to be able to resolve issues, modify software or update software packages within the platform.
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