Loading page content…
Loading page content…
| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender notice |
| Buyer: | Places For People Group |
| Main Category: | Services |
| Procurement Method: | Competitive flexible procedure |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | £600,000 |
| Estimated Value (inc. VAT): | £720,000 |
| Release Date: | 2 December 2025 |
| Application Deadline: | 6 March 2026 |
| Enquiry Deadline: | 27 February 2026 |
| Contract Start Date: | 17 May 2026 (Estimated) |
| Contract End Date: | 17 May 2029 (Estimated) |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-h6vhtk-05ecc8 |
| Notice Reference: | 078851-2025 |
All 4 notices for this procurement, oldest first.
IT Service Management tool (ITSM)
View Original Notice
Access the full notice on the official portal
Places for People (PfP) seeks to acquire and implement an industry-leading IT Service Management (ITSM) platform that meets both current and future business requirements. PfP currently operates an in-house service management platform, LogIT, which is no longer capable of supporting growing business needs. The existing system lacks essential capabilities, including automation, integration, service catalogue visibility, configuration management, analytics, and knowledge management. Integration with existing tools and platforms including but not limited to Intune, Entra ID, Active Directory, Observability (LogicMonitor) and compatibility with a market leading ITAM solution. Implementation of modules: Incident, Change and Release Management, Problem, Configuration Management Database (CMDB), Known Error Database (KEDB), Service Catalogue, Knowledge Management. Interrogation of system configuration. Interrogation of professional training for three (3) IT Ops colleagues to maintain and operate chosen solution. Salesforce LogIT, Change IT decommission System on a Chip (SOC) integration For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Software-package-and-information-systems./42R6245B5U To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/42R6245B5U
Document pack· 1 file
Published contracts in the last 12 months
5
total contracts
£10.8m
total value
£2,700,000
average contract size
Typical categories
Pipeline status
Not addedContract imported automatically · AI writes the response
Application Deadline
6 March 2026
Closed
Estimated Value
£600,000
Need help writing this bid?
Our specialists write winning tender responses. Free consultation, no obligation.
Book a free consultation →