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Supply, Implementation of a Customer Relationship Management Solution

WAC ID:506378

Local GovernmentAward noticeComplete

Source:	Find a Tender Service (FTS)
Notice Type:	Award notice
Buyer:	Dover District Council
Main Category:	Goods
Procurement Method:	Open procedure
Tender Status:	Complete
Estimated Value (ex. VAT):	Not specified
Release Date:	14 October 2025
Application Deadline:	—
Procurement ID (OCID):	ocds-h6vhtk-04d4c4
Notice Reference:	065088-2025

Procurement timeline

All 2 notices for this procurement, oldest first.

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Tender notice· 20 Jan 2025
Supply, Implementation of a Customer Relationship Management Solution
UK7Contract details notice· 14 Oct 2025Viewing
Supply, Implementation of a Customer Relationship Management Solution

Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.

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Contracting Authority

Organisation

Dover District Council

Council Offices, White Cliffs Business Park, Whitfield, Dover, CT163PJ

Description

Award of contract for the supply, implementation and maintenance of a Customer Relationship Management solution commencing 8th October 2025 for an initial three year period.

CPV Classifications1 code — click to expand

48000000Software package and information systems

Links & Documents

Original notice

View the published notice on Find a Tender Service (FTS).

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About Dover District Council

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£5.9m

total value

£227,152

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WAC Reference

WAC-506378

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