Loading page content…
Loading page content…
| Source: | Find a Tender Service (FTS) |
| Buyer: | Great Places Housing Group Limited |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 10 October 2025 |
| Application Deadline: |
| 31 October 2025 |
| Contract Start Date: | 31 March 2026 (Estimated) |
| Contract End Date: | 31 March 2028 (Estimated) |
| Contract Duration: | 2.0 years |
| Procurement ID (OCID): | ocds-h6vhtk-05ace6 |
| Notice Reference: | 064230-2025 |
View Original Notice
Access the full notice on the official portal
Great Places seeks to develop a Customer mobile application to complement and extend the capabilities of the existing Customer Portal. This application will serve as a new digital channel for customers. It will enable customers to manage their housing-related services more conveniently from their mobile devices, including rent payments, repair requests and accessing documents. The eventual contract will cover the delivery of core self-service functionalities including: secure customer authentication; ability to view and update personal details and preferences; access to rent statements and arrears; raising, tracking and managing repair requests with appointment booking; submitting and updating Equality, Diversity and Inclusion (EDI) data; accessing documents from the document management system; secure two-way messaging and reminders; reporting anti-social behaviour and environmental issues; and providing feedback and survey responses. The solution must integrate in real-time with our existing systems, comply with accessibility standards (e.g. WCAG), and meet security and data protection requirements. The partner will be expected to provide implementation, integration, testing, training, and post go-live support services, with a roadmap for future enhancements to extend functionality beyond the MVP.
Published contracts in the last 12 months
28
total contracts
£266.1m
total value
£11,086,581
average contract size
Typical categories
Pipeline status
Not addedContract imported automatically · AI writes the response
Application Deadline
31 October 2025
Closed
Need help writing this bid?
Our specialists write winning tender responses. Free consultation, no obligation.
Book a free consultation →