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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Pipeline / planning |
| Buyer: | LONDON & QUADRANT HOUSING TRUST |
| Main Category: | Services |
| Procurement Method: | Using pre-Procurement Act commercial tool |
| Tender Status: | Planned |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: |
Pipeline status
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Book a free consultation →| 23 May 2025 |
| Application Deadline: | — |
| Contract Start Date: | 28 August 2025 (Estimated) |
| Contract End Date: | 29 August 2030 (Estimated) |
| Contract Duration: | 5.1 years |
| Procurement ID (OCID): | ocds-h6vhtk-0524be |
| Notice Reference: | 027031-2025 |
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The Contractor must provide: • Planned Preventative Maintenance (PPM): Full annual servicing of all NIBE and Heat Pump systems according to manufacturer specifications and industry best practices. • Reactive Maintenance: Emergency and non-emergency repairs, faults diagnosis, and first-time fix focus, within defined SLAs. • Parts and Materials Management: Supply and fit genuine or approved replacement parts with warranty. • Asset Management and Reporting: Maintain an up-to-date asset register including maintenance history, service outcomes, and lifecycle condition grading. • Resident Engagement: High standard of resident communication and support, including pre-appointment notifications and satisfaction follow-ups.
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