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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Pipeline / planning |
| Buyer: | Lisburn and Castlereagh City Council |
| Main Category: | Services |
| Procurement Method: | — |
| Tender Status: | Planned |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 5 May 2022 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-033489 |
| Notice Reference: | 011756-2022 |
All 2 notices for this procurement, oldest first.
Provision and Implementation of a new Cloud based telephony system and associated services (incorporating customer hub and emergency back up call centre).
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
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Lisburn and Castlereagh City Council requires a Service Provider to provide a single, high availability, easy to maintain and effective next gen, cloud-based telephony system that supports both traditional voice communications across the organisation and the technologies required for enhanced communications as well as future integration that will facilitate a fully integrated Omnichannel Contact Centre.
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