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| Source: | Contracts Finder |
| Notice Type: | Tender notice |
| Buyer: | Warrington Borough Council |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | £150,000 |
| Release Date: | 13 May 2022 |
| Application Deadline: | 13 June 2022 |
| Procurement ID (OCID): | ocds-b5fd17-53b3fa7a-b4d1-4e18-a001-8c94b6f6d591 |
| Notice Reference: | f6cfd5de-b68a-4664-a9f3-6de3a86e42e5-537541 |
All 2 notices for this procurement, oldest first.
Provision of SAP Support Services
Provision of SAP Support Services
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal
Warrington Borough Council requires support services for its SAP software and estate from a SAP PartnerEdge Partner who can demonstrate a proven capability of support for the software. The Council's internal SAP support team provide first level technical and SAP support. Incidents and change requests that cannot be resolved internally would be escalated to the SAP support services provider's service desk for investigation and resolution. The support would also include the application of Service Packs and monthly vulnerability patching, as appropriate. The Contract will have an initial term of 25 months with the option to extend for 2 x 12 month periods at the discretion of the Council. The initial term includes a 1 month on-boarding/ transition process. The Service shall be fully operational from 01 October 2022.
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Pipeline status
Not addedContract imported automatically · AI writes the response
Application Deadline
13 June 2022
Closed
Estimated Value
£150,000
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