Client Advice Management Solution

Description

Derby Homes are seeking to implement a new Client Advice Management solution. High Level Business Requirements for the Client Advice Management solution are for a specialised advice management system for vulnerable clients, with a financial assessment tool in line with the Financial Conduct Authority (FCA) requirements for understanding clients' needs and circumstances. It must be capable of producing a Financial Statement which meets the requirements of the FCA with an inbuilt electronic document records management system that marries electronic records to clients' current advice and applies relevant retention periods, to include functionality for managing and setting controls around conflicts of interest between clients as per FCA rules. We have only been able to identify one solution that meets these essential requirements. We are therefore seeking to use a VEAT notice to confirm if there is only one option or if a competitive procurement process will be needed in the future.