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| Source: | Contracts Finder |
| Notice Type: | Tender notice |
| Buyer: | Bernicia Group |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | £110,000 |
| Release Date: | 6 April 2023 |
| Application Deadline: | 28 April 2023 |
| Procurement ID (OCID): | ocds-b5fd17-12629901-4e05-4b0e-ab77-1b672286214b |
| Notice Reference: | 7f9c5fe0-3e8a-4a2e-8a90-d4c233091dd7-633135 |
All 2 notices for this procurement, oldest first.
Tenant Satisfaction Measures (TSM) Surveys
Tenant Satisfaction Measures (TSM) Surveys
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal
We are preparing for the Regulator of Social Housing's (RSH) new Consumer Standard that will come into force from April 2023 in the form of Tenant Satisfaction Measures (TSM's). In doing so we are seeking to engage the services of an expert independent consultancy for 3 years (with the option to extend for a further 2 years if necessary) to undertake tenant perception surveys as set out in the TSM's. This will allow us to track and analyse how tenants perceive the services they receive from us and the relationship they have with us.
Published contracts in the last 12 months
19
total contracts
£16.6m
total value
£1,513,182
average contract size
Typical categories
Pipeline status
Not addedContract imported automatically · AI writes the response
Application Deadline
28 April 2023
Closed
Estimated Value
£110,000
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