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| Source: | Find a Tender Service (FTS) |
| Buyer: | Anchor Hanover Group |
| Main Category: | Services |
| Procurement Method: | Restricted procedure |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | £1 |
| Release Date: | 8 August 2023 |
| Application Deadline: |
Pipeline status
Not addedContract imported automatically · AI writes the response
Application Deadline
29 September 2023
Closed
Estimated Value
£1
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| Procurement ID (OCID): | ocds-h6vhtk-03ede0 |
| Notice Reference: | 023067-2023 |
We need an organisation to implement, manage and support a modern contact centre technology platform to support our customer service strategy. Alongside the traditional features of contact centre technology we?re also looking for products that offer other wider capabilities such as: ? Connecting different channels like messaging, video, and social media ? Delivering self-service solutions through chatbots and virtual agents ? Analysing conversations to provide useful insights
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