Award of contract for an Integrated repairs and investment IT platform.

Description

Anchor are currently in the process of tendering the repairs and asset investments works contracts for delivery from January 2025. A PCR compliant tender process is underway which will result in the award of 8 regional contracts across the UK for the delivery of responsive repairs and asset investment works to all Anchor residents. Anchor have been pursuing a solution to integrate the IT systems for new contracts with existing IT systems which is fit for purpose to enable the new contracts to deliver the required service for residents. Existing systems and processes are complex and therefore bespoke systems were being explored. Throughout the process it was identified that Plentific offer an off the shelf platform which has the proven capability to integrate with all Anchor existing IT systems as well as provide residents with a user portal which will enhance the resident experience. The solution can provide the integration SaaS iPaaS service specifically for the housing industry which provides a consistent resident repairs journey working with contractor systems. The platform also provides the opportunity to provide significantly improved functionality to transform operational capabilities by replacing functionality in existing systems. It will enable us to optimise the allocation of work to our supply chain partners based upon delivery costs and service performance. Anchor intend to enter into a 5 year contract with an optional additional 5 year extension.